Privacy Policy

Overview

At MarksPlus, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and educational services, including courses, test series, live classes, and subscriptions.

1. Information We Collect

Depending on the services you use, MarksPlus may collect your name, registered mobile number, account and profile details, selected examinations, course information, test attempts, scores, learning progress, and transaction-related information. Technical information such as device and browser details may also be collected where applicable.

2. How We Use Your Information Copy Heading

We may use your information to create and manage accounts, verify users through OTP, provide access to courses and tests, maintain learning progress, manage subscriptions and payments, respond to support requests, improve our educational services, and protect the security of our platform.

3. Account Registration and OTP Verification

Certain services may require registration using a mobile number and OTP verification. Please provide accurate information and keep your OTP and account credentials confidential. Never share your OTP with anyone. Contact our support team if you suspect unauthorized access to your account.

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies, where implemented, to maintain sessions, support essential functionality, remember preferences, improve performance, and understand website usage. You may manage cookies through your browser settings, although disabling some cookies may affect website functionality.

5. Courses, Tests, and Learning Activity

Information about course access, test attempts, scores, and learning progress may be processed to provide educational services and display available performance information. The information available to you may depend on the features of the course or test you use.

6. Payments and Subscriptions

Payment-related information may be processed to confirm transactions, activate eligible courses or subscriptions, manage purchases, and resolve payment issues. Third-party payment providers may process payment information under their own privacy policies. We do not claim to store complete card or banking credentials unless our actual implementation supports this and the practice is properly disclosed.

7. Sharing of Information

MarksPlus does not sell your personal information to third parties. Information may be shared with service providers supporting hosting, authentication, payment processing, or communication; where required by law; to protect users and platform security; or when you consent to sharing. Such sharing will be subject to applicable legal requirements.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, manage accounts and transactions, resolve disputes, and comply with legal obligations. Retention periods may vary depending on the type of information and applicable law.

10. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also raise concerns about how your information is processed. Certain information may need to be retained where required by law or for legitimate record-keeping purposes.

11. Children's Privacy

MarksPlus provides educational services that may be relevant to students of different ages. Where a user is a child under applicable law, parental or lawful guardian consent will be obtained where legally required. We do not knowingly collect children's personal information in violation of applicable law.

12. Third-Party Services and Links

Our platform may contain links to third-party websites or integrate third-party services. These services may have their own privacy policies. We encourage users to review those policies before sharing information with third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. The updated policy will be published on this page, with a revised effective date where appropriate. Any required notices or consent will be handled in accordance with applicable law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details published on the official MarksPlus website: https://marksplus.in/. Please use a verified support email address or contact channel.